Player Wellbeing First

Responsible Gaming at by888
Play Smart. Stay in Control.

Gambling at by888 is meant to be entertainment — nothing more. This page covers everything you need to know about playing responsibly, using our built-in safety tools, and getting help when you need it.

21+

MINIMUM AGE

by888 is strictly for adults aged 21 and above

In compliance with Philippine gaming law and PAGCOR regulations, the minimum legal age to register and gamble on by888 is 21 years old. This rule is absolute — no exceptions. by888 enforces age verification at registration and reserves the right to request documentary proof at any time. Accounts found to belong to players under 21 are permanently closed and deposits returned.

Gambling Should Be Fun — and Only That

Responsible gaming is the practice of treating online gambling as a form of paid entertainment — the same way you'd budget for a movie night or a dinner out in BGC. The key is that you're in control of what you spend, how long you play, and when you stop.

by888 believes that Filipino players deserve a casino experience that is genuinely transparent about the nature of gambling. Slots, baccarat, Dragon Tiger, and sports betting are games of chance. The house edge is real. Over the long run, no betting system, no hot streak, and no amount of confidence changes the underlying mathematics.

That's not a reason to avoid by888's games — it's a reason to approach them with clear expectations. When you load ₱500 into your by888 account for a Saturday bingo session, you're paying ₱500 for entertainment value. If you win, great. If you don't, that ₱500 bought you a couple of hours of genuine fun. That framing — entertainment budget, not investment — is the foundation of responsible gaming.

The by888 Commitment: by888 will never encourage you to deposit more than you've budgeted, chase losses, or remove a limit you've set for yourself. Our responsible gaming tools are accessible in your account settings at all times — no customer service hoops to jump through.
₱100 Min. deposit — start small, stay in control
21+ Minimum age requirement under PH gaming law
24/7 Self-exclusion tools available any time
5 Responsible gaming tools available in-account
Chasing Losses Never Works: One of the most common warning signs of problem gambling is the urge to deposit more after a loss, hoping to "win it back." by888 will never send you prompts to deposit after a losing session. If you feel this urge yourself, please use the cooling-off tool in your account settings right away.

Your Responsible Gaming Toolkit at by888

Every one of these tools lives inside your by888 account settings. They activate immediately when you set them — no waiting period, no reversal without cooling-off. Here's what's available.

Deposit Limits

Set a maximum deposit amount per day, week, or month. Once your limit is reached, by888 will not process further deposits until the period resets. Limits take effect immediately. Increasing a limit requires a 24-hour cooling-off period before it applies.

Session Time Limits

Set the maximum duration of any single gaming session. When your session limit is reached, by888 will display a notification and log you out automatically. This is especially useful for Filipino players who play late nights on mobile — it prevents hours passing unnoticed.

Reality Check Reminders

Enable pop-up reminders that appear at set intervals — every 30, 60, or 120 minutes — showing you how long you've been playing and your net gaming activity for the session. A small but effective way to stay grounded and keep gaming in perspective.

Cooling-Off Period

Take a break from gaming without permanently closing your account. Choose a cooling-off period of 24 hours, 3 days, 7 days, or up to 30 days. During a cooling-off period your account is locked for deposits and gameplay. The period cannot be shortened once activated.

Self-Exclusion

Self-exclusion is by888's strongest responsible gaming tool. You can self-exclude for a defined period (1 month, 3 months, 6 months, 12 months) or permanently. Once active, your account cannot be accessed, and by888 will remove you from all marketing communications for the duration of the exclusion.

Loss Limits

Set a maximum loss amount per day, week, or month. When your loss limit is reached, by888 will not allow further bets for that period, even if your account balance permits it. Like deposit limits, loss limits apply instantly and require a cooling-off period to increase.

How to Access Your Responsible Gaming Tools on by888
Step 1

Log in to your by888 account

Step 2

Open Account Settings → Responsible Gaming

Step 3

Select a tool and apply it — takes effect immediately

When You Need a Real Break

Self-exclusion is the right tool when gaming has moved from fun to problematic. It's not a sign of weakness — plenty of responsible Filipino players use it as a routine reset after a heavy month. by888 makes self-exclusion genuinely easy to activate and genuinely hard to undo during the exclusion period.

Once a self-exclusion is active on your by888 account, the following happens immediately: your account login is disabled, all pending deposit requests are cancelled and refunded, you are removed from all by888 marketing lists, and by888 staff are instructed not to accept any request to reduce or remove the exclusion during the period you selected.

Self-Exclusion Period Options at by888
1 mo Short break
3 mo Medium break
6 mo Extended
Perm. Permanent

Self-exclusion periods cannot be shortened or reversed once active. After a timed exclusion expires, re-activation requires a 24-hour reflection period before the account reopens.

Deposit Limit Caps how much you can add to your by888 wallet. Best for budgeting your entertainment spend.
Loss Limit Stops play once losses reach your threshold. Protects against emotional over-spending after a bad run.
Session Time Limit Automatically logs you out after a set duration. Ideal for late-night mobile sessions on Globe or Smart.
Cooling-Off Period Temporary full lock — up to 30 days. Good for a planned break without committing to full exclusion.
Self-Exclusion Full account lock for 1–12 months or permanently. The most powerful protective tool available on by888.

When Gambling Stops Being Fun

Problem gambling doesn't always show up overnight. For a lot of people — in Manila, Cebu, Davao, or anywhere else — it sneaks in gradually. One late-night session becomes a habit. Recouping a loss becomes an obsession. That's why recognizing the early signs matters.

by888 asks its players to honestly check themselves against the following indicators. There's no shame in recognizing any of them — awareness is the first step toward getting back in control.

If you answer "yes" to three or more of the questions below, please use the by888 self-exclusion tool or contact our support team today.
1

Do you spend more time or money gambling than you originally planned?

2

Have you ever borrowed money or sold something to fund gambling activity?

3

Do you feel restless, irritable, or anxious when you're not gambling?

4

Have you tried to cut down on gambling but found it difficult?

5

Do you gamble to escape problems, stress, or feelings of sadness and anxiety?

6

After losing, do you feel a strong urge to return and "win back" what you lost?

7

Have you lied to family or friends about how much time or money you spend gambling?

8

Has gambling caused problems in your relationships, work, or daily life?

PAGCOR and Responsible Gaming in the Philippines

PAGCOR — the Philippine Amusement and Gaming Corporation — is the government authority responsible for regulating all gambling activities in the Philippines, including the online gaming market. PAGCOR's mandate includes ensuring that licensed operators maintain responsible gaming standards and provide genuine player protection tools.

by888 operates within the PAGCOR-regulated Philippine market. The responsible gaming obligations described on this page — including age verification, self-exclusion, and deposit controls — reflect PAGCOR's consumer protection framework as well as by888's own commitment to player wellbeing.

PAGCOR Responsible Gaming Framework
  • Mandatory 21+ age verification for all online gaming accounts in the Philippines
  • Required self-exclusion tools for all PAGCOR-regulated platform operators
  • Prohibition on extending credit to players for gambling purposes
  • Requirement that promotional materials carry responsible gaming messaging
  • Operator obligation to respond to and cooperate with player self-exclusion requests

For further information on PAGCOR's responsible gaming programs and resources for Filipino players and their families, contact PAGCOR directly through their official Philippine government channels.

by888 Live Support — 24/7

Talk to a by888 support agent at any time about responsible gaming concerns, limit activation, or self-exclusion requests. Available around the clock via live chat in your by888 account.

In Need of Urgent Help?

If you or someone you know is experiencing a gambling-related crisis, please reach out to a mental health professional or a family member you trust. You do not have to face this alone.

Talk to Someone You Trust

Sometimes the most important step is simply telling a family member — a parent, a sibling, a partner — that gambling has become a problem. Family support is consistently one of the most effective factors in recovery from problem gambling.

Contact by888 by Email

For non-urgent responsible gaming enquiries, written exclusion requests, or limit management queries, contact by888 at [email protected] — include "Responsible Gaming" in your subject line for priority routing.

6 Habits of Responsible Filipino Players

These aren't restrictions — they're the habits that keep gaming fun, affordable, and in its proper place in your life.

Budget Before You Deposit

Decide on a fixed entertainment budget — say ₱500 for the week — before you open by888. Deposit only that amount. When it's gone, the session is over. Treat it exactly like a budget for any other leisure activity: a night out, a streaming subscription, a basketball game ticket.

Set a Time Before You Start

Decide how long you're going to play before you start — 30 minutes, an hour, whatever works for you. Use by888's session time limit to enforce it automatically. It's very easy to lose track of time in a live baccarat lobby at midnight, so let the platform hold you accountable.

Winning Is a Bonus, Not a Goal

Go into every by888 session expecting to lose your budget and being pleasantly surprised if you don't. If you win, consider withdrawing a portion rather than replaying it all. A withdrawal is real money — profit that stays in your GCash account, not just chips on a screen.

Never Play to Escape Emotions

Gambling while stressed, upset, or under financial pressure is one of the fastest routes to problem gambling. If you had a rough day at work or a fight with someone at home, by888 will still be there tomorrow. Take a break, address what's bothering you, and come back when you're in a clear headspace.

Track Your Activity

by888 maintains a full transaction and gaming history in your account. Review it monthly. Seeing the actual numbers — total deposited, total withdrawn, total wagered — is grounding. It replaces vague impressions with facts, and facts make better decisions possible.

Keep Life Balanced

Gaming is one leisure activity among many. Make sure it stays that way. Maintain your hobbies, your social life with family and barkada, your fitness routine. The moment gambling starts competing with or crowding out other important parts of your life, that's a signal to use your by888 responsible gaming tools.

Play Responsibly at by888

Ready to Play? Set Your Limits First.

by888 gives you every tool you need to keep gaming fun and safe — deposit limits, session controls, cooling-off, and self-exclusion. Set yours before your first bet. Must be 21+.

Must be 21+ to register and play. Gambling involves financial risk. Never gamble with money you cannot afford to lose. PAGCOR regulated market.